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Field Service Technician

Job Description

  • Salary:  To be discussed
  • Work Schedule: 40.00 h – Full time
  • Job Status: Permanent
  • Work Shift: Days

Responsibilities

  • Report directly to the Service Manager
  • Responsible for on-site customer servicing, assistance & repair, and prospective business development
  • Complete on-site customer preventive maintenance, machine installations & repairs
  • Repair electrical, electronic & industrial control systems, as well as any other related devices
  • Diagnose as well as restore and fix any electro-mechanical, hydraulic, and pneumatic mechanical and electrical equipment
  • Manage and deal with customer issues and frequently asked questions
  • Apply solutions that would enhance the company’s value to its customers
  • When required offer advice & feedback to other departments of the company
  • Complete Field Service Reports for all work performed
  • Use measuring and testing instruments to test, analyze and examine electronic, electrical, and mechanical machinery and systems
  • Complete training with customers (internal and external) on new machine installations
  • Read and understand blueprints, drawings & schematics to decide the layout of industrial mechanical & electrical equipment as well as machine installations
  • Test newly installed equipment/ machinery to ensure they are working properly

Requirements

  • 5 years experience in the installation and/or maintenance of metalworking machines like presses, shearing, rolling, mills, and lathes, etc
  • Strong electrical & mechanical skills (industrial automated systems and schematics)
  • Strong interpersonal skills – dealing with customers on a frequent basis and must be able to work independently
  • Knowledge and understanding of robotic automation processes
  • Must be able to handle and use diagnostic tools
  • Strong knowledge of Microsoft Suite products
  • Strong technical mechanical/electrical skills
  • Travel within Canada mainly GTA and surrounding areas directly from home to client sites.

Education

  • Diploma/Certificate

Benefits

  • Commitment to work-life balance
  • Company supplied uniform
  • Competitive salary
  • Dental insurance
  • Free parking
  • Life insurance
  • Medical and paramedical expenses coverage